Twitter Analytics: Brand Insights 

Using Twitter to measure the impact of conversation for the world's largest brands

Shipped  |  Role: Product design lead


THE CUSTOMER

High-level brand advertisers looking for global conversation views about their brand, as well as media, and creative agencies.


THE CHALLENGE

Across all advertising channels (display, television, print, mobile) global brand syndications like Proctor & Gamble have a hard time answering basic questions around the reach and impact of their individual brands. How many people around the world talk about their brand? Do people talk about their brand more than their competitors? What do people say about the brand in the first place? Who are those people in the first place?

In early 2015, we began creating a tool to help answer some of these questions with Brand Insights to support strategy and planning efforts for some of the largest brands in the world.


Process: whiteboards

Process: mid-progress


SELECT PRODUCT VIEWS

 

(Authentic values have been redacted or replaced to respect customer and company privacy)


RESULTS

Through a strong research process and fast iteration, we're in the process of launching this product to a set of the world's largest advertisers and have heard some great feedback so far along with some obvious areas of opporunity.


Project responsibilities: product definition, information architecture, visual design